All HKSIDataBase Papers ( Chinese & English ) will be enabled once payment completed online.
Your account will be upgraded immediately after the confirmation from PayPal. However in some rare situation, your access may not be granted within few minutes of time, such as:
- PayPal took a while longer to verify your credit card payment
- You have failed to login as you have forgotten your password, the password reset link is very likely in your spam or junk email box
- You have made a typo in email during your account registration, which causes the password reset email not able to deliver
If your account have not been upgraded after 5 minutes of payment, please kindly contact us at firstname.lastname@example.org with information below:
1. Your full name
2. Registered email address
3. PayPal account name and email address
4. PayPal Receipt
We promise to reply within 12 hours for our premium clients.