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HK real estate exam
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Question 1 of 30
1. Question
Which of the following are stated in the Code of Ethics for estate agents and salespersons?
I. Estate agents and salespersons should avoid doing activities that may result in infringement of the law.
II. Estate agents and salespersons should be well versed with the related legislations.
III. Estate agents and salespersons should uphold ethical and moral standards in the conduct of their practice.
IV. Estate agents and salespersons should have the necessary educational qualifications.
V. Estate agents and salespersons should be at least 18 years of age to be permitted to practice estate agency work.Correct
The Code of Ethics provides guidelines for estate agents and salespersons in the conduct of estate agency work. This includes that they should not be doing any activities that are against the law. They should have a full understanding of the relevant laws and they should observe ethical and moral standards while during their jobs.
Incorrect
The Code of Ethics provides guidelines for estate agents and salespersons in the conduct of estate agency work. This includes that they should not be doing any activities that are against the law. They should have a full understanding of the relevant laws and they should observe ethical and moral standards while during their jobs.
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Question 2 of 30
2. Question
Estate agents and salespersons are expected to promote a good relationships between agents while conducting an estate agency business. Which of the following are examples of this?
I. Estate agents and salespersons should protect the interests of their clients at all times.
II. Estate agents and salespersons should have full knowledge of the developments in estate agency work.
III. Estate agents and salespersons should not do anything that will result in an unfair advantage to other agencies directly or indirectly.
IV. Estate agents and salespersons should refrain from doing any activity that may result to discredit and/or disrepute to the estate agency trade.
V. Estate agents and salespersons should avoid restrictive or monopolizing business practices instead they should promote fair competition principles.Correct
Estate agents and salespersons are expected to promote good relationships among agents. This can be done by making sure that they don’t do anything that will injure the reputation of other agents. Also, they should help in promoting the good reputation of the estate agency trade and should promote fair competition principles.
Incorrect
Estate agents and salespersons are expected to promote good relationships among agents. This can be done by making sure that they don’t do anything that will injure the reputation of other agents. Also, they should help in promoting the good reputation of the estate agency trade and should promote fair competition principles.
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Question 3 of 30
3. Question
How should estate agents and salespersons minimize conflict of interest situations?
I. They should possess the professional knowledge and competence required in doing estate agency work.
II. They should refrain from any involvement in a property where they have a beneficial interest.
III. They should make sure that the clients are aware if they are representing both the vendor and the purchaser.
IV. They should disclose to all the parties involved any beneficial interest that they have in relation to the property.
V. They should help in promoting the good reputation of the estate agency trade as a whole.Correct
Estate agents and salespersons are expected to do their best to minimize situations that conflict of interest may arise. These may be done by avoiding any involvement for a property that they may have a beneficial interest in. In events where they are acting for both the vendor and the purchaser, they should make sure that both clients are aware of such. Also, they have to make sure that the clients are aware of the beneficial interest that they may have for the property concerned.
Incorrect
Estate agents and salespersons are expected to do their best to minimize situations that conflict of interest may arise. These may be done by avoiding any involvement for a property that they may have a beneficial interest in. In events where they are acting for both the vendor and the purchaser, they should make sure that both clients are aware of such. Also, they have to make sure that the clients are aware of the beneficial interest that they may have for the property concerned.
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Question 4 of 30
4. Question
Which of the following should not be done by estate agents and salespersons according to the Code of Ethics?
I. Accepting appointments in relation to a property that they have a beneficial interest.
II. Relying on legal representatives for all the explanations of the relevant legislation.
III. Putting as first priority the interest of their clients.
IV. Protecting and promoting self-interest at all times while conducting estate agency work.
V. Keeping themselves updated on the changes in the relevant legislation of estate agency work.Correct
Estate agents and salespersons should at all times ensure that the interest of their clients is protected and promoted. They are also expected to fully conversant and as well as updated in the legislation related to estate agency work.
Incorrect
Estate agents and salespersons should at all times ensure that the interest of their clients is protected and promoted. They are also expected to fully conversant and as well as updated in the legislation related to estate agency work.
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Question 5 of 30
5. Question
Which of the following statements are applicable to all licensees?
I. A licensee should comply with all the conditions specified in relation to his license.
II. A licensee should stop doing any estate agency work immediately on the effectivity of suspension or revocation.
III. A licensee may practice estate agency work if he has a license issued by any government agency.
IV. A licensee should only be engaged in estate agency work if he possesses the valid license that is duly issued by EAA.
V. A licensee should be engaged only in estate agency work after completing one year of apprenticeship.Correct
A licensee is required to follow all the conditions of his license and the license should only be issued by EAA. In the event, a licensee is suspended or his license is revoked he should not be doing any estate agency work as soon as such takes effect.
Incorrect
A licensee is required to follow all the conditions of his license and the license should only be issued by EAA. In the event, a licensee is suspended or his license is revoked he should not be doing any estate agency work as soon as such takes effect.
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Question 6 of 30
6. Question
Which of the following is true in relation to a licensee’s renewal of license?
I. A licensee can apply for renewal of the license at any time before the expiration of his license.
II. A licensee cannot reapply if his application for renewal has been refused.
III. A licensee should apply for renewal of license not more than three months and not less than one month before the expiration of the license.
IV. A licensee should only reapply for renewal of a license after 12 months from the date of refusal or revocation.
V. A licensee can apply for the renewal of the license in a shorter period of time provided a prior written consent for such is obtained.Correct
A licensee can apply for renewal of license not more than three months and not less than one month before the license will expire. However, upon application, it was refused or his licensed may be revoked, a licensee can only submit for another application after the expiration of 12 months from the date when it was refused or revoked.
Incorrect
A licensee can apply for renewal of license not more than three months and not less than one month before the license will expire. However, upon application, it was refused or his licensed may be revoked, a licensee can only submit for another application after the expiration of 12 months from the date when it was refused or revoked.
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Question 7 of 30
7. Question
Which of the following statements are expected to be observed and followed by a licensee?
I. Replace his lost or damaged license after one month of the incident.
II. Notify EAA if there is a change in the registered address within 14 days of such change.
III. Apply for replacement of license as soon as possible it events that it may be lost, stolen, damaged, or destroyed.
IV. Notify EAA as soon as it is practicable if there is a change in the registered address.
V. Use only the name stated in his license when doing any estate agency work.Correct
A licensee should notify EAA within 14 days if there is any change in the registered address. He should as well apply for replacement of his license as soon as possible or it is practicable for him to do when his license is not in his possession or maybe damaged. A licensee is allowed only to use his registered name reflected in his license.
Incorrect
A licensee should notify EAA within 14 days if there is any change in the registered address. He should as well apply for replacement of his license as soon as possible or it is practicable for him to do when his license is not in his possession or maybe damaged. A licensee is allowed only to use his registered name reflected in his license.
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Question 8 of 30
8. Question
What should a licensee do in the event of an inquiry or investigation that he might be subjected to?
I. Produce records or documents that may be requested by EAA related to the investigation.
II. Explain properly and accurately to the EAA the details of the records or documents in his possession.
III. Request from EAA to provide a legal representation to represent him during the investigation.
IV. Give reasonable assistance to the EAA for the smooth conduct of the investigation.
V. Do not aim to explain the documents by himself, instead of direct the queries to his legal representative.Correct
If a licensee is subjected to an inquiry or investigation related to his estate agency work, he is expected to be fully cooperative to the EAA. With this, he might be requested to provide records or document which is expected to be able to provide a clear explanation of such records or documents.
Incorrect
If a licensee is subjected to an inquiry or investigation related to his estate agency work, he is expected to be fully cooperative to the EAA. With this, he might be requested to provide records or document which is expected to be able to provide a clear explanation of such records or documents.
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Question 9 of 30
9. Question
A licensed estate agent carrying on the business of estate agency work is expected to:
I. Employ at least two salespersons with valid licenses.
II. Notify EAA if there is a change in any particulars of the business.
III. Make an application for a valid statement of particulars of business for each of his places of business under a particular business name.
IV. Display in a very visible place the relevant statement of particulars of business in the place of business.
V. Apply to EAA if there are changes in any particulars of the business.Correct
A licensed estate agent carrying on the business of estate agency work should apply for a valid statement of particulars of business for each of his places of business under a particular business name. This statement of particulars of business should be displayed in the location of the business where it can be easily seen by the public. If there are changes to such statement of particulars of business, the licensed estate agent should apply to EAA for such amendments.
Incorrect
A licensed estate agent carrying on the business of estate agency work should apply for a valid statement of particulars of business for each of his places of business under a particular business name. This statement of particulars of business should be displayed in the location of the business where it can be easily seen by the public. If there are changes to such statement of particulars of business, the licensed estate agent should apply to EAA for such amendments.
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Question 10 of 30
10. Question
What should a licensed estate agent who is carrying on the business of estate agency work comply and observe when producing any documents(receipts, brochures, letters, etc.) including advertisements issued by him or on his behalf?
I. State clearly and conspicuously his license number or statement of particulars of business number.
II. Include the business name specified in the relevant statement of particulars of business.
III. Include in these documents the place of business.
IV. Write the names of the directors and managers.
V. State the year when the business was inaugurated.Correct
A licensed estate agent should include in all its documents produced during the conduct of doing estate agency work including any advertisements, the license number or statement of particulars of business, the business name, and the location of the business.
Incorrect
A licensed estate agent should include in all its documents produced during the conduct of doing estate agency work including any advertisements, the license number or statement of particulars of business, the business name, and the location of the business.
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Question 11 of 30
11. Question
What should not be done a licensed estate agent who is carrying on the business of estate agency work?
I. Employ a salesperson who has completed training for salespersons who don’t have a salesperson’s license.
II. Appoint a manager to manage and supervise all of his offices.
III. Make sure the existing and prospective salespersons are holders of valid licenses.
IV. Appoint an experienced and licensed salesperson to manage and supervise for each of his offices.
V. Appoint a manager for each of his offices to make sure that each of these offices is effectively managed.Correct
A licensed estate agent who is carrying on the business of estate agency work should appoint a manager for each of his offices in order to have effective and separate control. He should only employ salespersons who have valid licenses.
Incorrect
A licensed estate agent who is carrying on the business of estate agency work should appoint a manager for each of his offices in order to have effective and separate control. He should only employ salespersons who have valid licenses.
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Question 12 of 30
12. Question
Which of the following is correct for a licensed estate agent carrying on the business of estate agency work?
I. Notify EAA within 31 days of employing a salesperson by completing Form 9 in the Schedule of the PR.
II. Notify EAA within 31 days of appointing a manager by completing Form 10 in the Schedule of the PR.
III. Notify EAA within 31 days of ceasing to employ a person as a salesperson or upon the termination of the appointment of a manager.
IV. Notify EAA as soon as practicable upon employing a salesperson by completing Form 9 in the Schedule of the PR.
V. Require the newly appointed salesperson or manager to notify EAA by completing the appropriate forms.Correct
A licensed estate agent carrying on the business of estate agency work is required to notify EAA both events of employing and termination of a person as a salesperson within 31 days of such event by completing Form 9 in the Schedule of the PR. This also applies to the appointment of a manager but Form 10 should be completed for such.
Incorrect
A licensed estate agent carrying on the business of estate agency work is required to notify EAA both events of employing and termination of a person as a salesperson within 31 days of such event by completing Form 9 in the Schedule of the PR. This also applies to the appointment of a manager but Form 10 should be completed for such.
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Question 13 of 30
13. Question
All companies holding an estate agent’s license are required to have a director. Which of the following are the qualifications of a director?
I. Has a valid estate agent’s license issued by EAA.
II. Compliant with section 20(3) of the EAO and thus is a fit and proper person.
III. Has at least three years of experience as a salesperson.
IV. Passed a qualifying examination for directors.
V. Has passed both a qualifying examination for estate agents and a salesperson and has both the licenses for such.Correct
Companies holding an estate agent’s license are required to have a least one director who should have a valid estate agent’s license and must fit and proper person in accordance with section 20(3) of the EAO.
Incorrect
Companies holding an estate agent’s license are required to have a least one director who should have a valid estate agent’s license and must fit and proper person in accordance with section 20(3) of the EAO.
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Question 14 of 30
14. Question
Which of the following is correct in relation to the use of forms when handling the sale and purchase or lease of residential properties in Hong Kong?
I. The client is responsible for obtaining the required forms and providing accurate information.
II. The directions and instructions specified by the respective forms should have complied when completing these forms.
III. The forms should be accompanied by related documents as specified in the respective forms.
IV. There is no need for additional documents when completing forms.
V. The licensed estate should get the information required as soon as possible and ensure that the information is accurate.Correct
When handling the sale and purchase or lease of residential properties in Hong Kong, a licensed estate agency should obtain the information required for the completion of the respective forms and he must ensure the accuracy of such information. He should as well make sure that all the directions and instructions are followed and accompany the forms with related documents.
Incorrect
When handling the sale and purchase or lease of residential properties in Hong Kong, a licensed estate agency should obtain the information required for the completion of the respective forms and he must ensure the accuracy of such information. He should as well make sure that all the directions and instructions are followed and accompany the forms with related documents.
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Question 15 of 30
15. Question
Which of the following situations where forms are prescribed for the purposes of the EAO?
I. An estate agent is acting for a vendor in the sale of a property.
II. An estate agent is acting for a landlord for a property for lease.
III. An estate agent is acting for a tenant when the landlord does not have any estate agent representation.
IV. An estate agent is acting for a vendor for the lease of a car parking space alone.
V. An estate agent is acting for tenant for the leasing of property that is not a self-contained unit.Correct
Forms are prescribed in situations where the estate agent is acting for a vendor in the sale of a property and as well as in acting for a landlord for the leasing of a property. Also, is the estate agent is acting for a tenant if in case the landlord is not represented by any estate agent. However, no forms are prescribed if the property for lease is not a self-contained unit or the property for sale and purchase or for lease is only a car parking space.
Incorrect
Forms are prescribed in situations where the estate agent is acting for a vendor in the sale of a property and as well as in acting for a landlord for the leasing of a property. Also, is the estate agent is acting for a tenant if in case the landlord is not represented by any estate agent. However, no forms are prescribed if the property for lease is not a self-contained unit or the property for sale and purchase or for lease is only a car parking space.
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Question 16 of 30
16. Question
If a licensed estate agent is acting for both the vendor and the purchaser, what should a license estate agent do in this situation?
Correct
If any situations where the licensed estate agent happens to be acting for both the vendor and the purchaser, the licensed estate agent should fully disclose to both clients unless if there is an instruction from any client not to do so.
Incorrect
If any situations where the licensed estate agent happens to be acting for both the vendor and the purchaser, the licensed estate agent should fully disclose to both clients unless if there is an instruction from any client not to do so.
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Question 17 of 30
17. Question
Which of the following events that the licensed estate agent should enter into an estate agency agreement with the vendor?
Correct
A licensed estate agent should enter into an estate agency agreement with the vendor in the following events whichever occurs the earliest: within seven working days after the instruction to sell or lease a property from the vendor, before advertising and signing of the agreement.
Incorrect
A licensed estate agent should enter into an estate agency agreement with the vendor in the following events whichever occurs the earliest: within seven working days after the instruction to sell or lease a property from the vendor, before advertising and signing of the agreement.
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Question 18 of 30
18. Question
What happens when an unexecuted estate agency agreement that is for signature by a client and is personally presented by a licensed estate agent was signed by the client?
Correct
When an unexecuted estate agency agreement that is personally presented by a licensed estate agent for signature by a client and was eventually signed by the client, the document now becomes an executed estate agency agreement.
Incorrect
When an unexecuted estate agency agreement that is personally presented by a licensed estate agent for signature by a client and was eventually signed by the client, the document now becomes an executed estate agency agreement.
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Question 19 of 30
19. Question
A licensed estate agent may enter into a written agreement in the first sale of an undivided share in land in which a property forms part by a vendor of the property. What should be stated in such written agreement?
Correct
The written agreement between the licensed estate agent and the vendor of the first sale of an undivided share in land should state that the agent shall obtain the information in Part 1 of Form 1 in the Schedule of the PR. It should also include if the agent is allowed to act for the purchaser.
Incorrect
The written agreement between the licensed estate agent and the vendor of the first sale of an undivided share in land should state that the agent shall obtain the information in Part 1 of Form 1 in the Schedule of the PR. It should also include if the agent is allowed to act for the purchaser.
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Question 20 of 30
20. Question
If a licensee wishes to forward to a sub-listing agent any information of a vendor or information about the property of a vendor, what should a licensee do before proceeding with such action?
Correct
A licensee should acquire prior written consent from the vendor before passing to a sub-listing agent any information about the vendor or property of a vendor.
Incorrect
A licensee should acquire prior written consent from the vendor before passing to a sub-listing agent any information about the vendor or property of a vendor.
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Question 21 of 30
21. Question
Which of the statements is true when a property is under an estate agency agreement that makes the property subject to an exclusive agency that is granted to a licensed estate agent?
Correct
In a situation wherein a property is under to an exclusive agency agreement with a licensed estate agent, a licensee should not solicit any instruction from a vendor for the property concerned.
Incorrect
In a situation wherein a property is under to an exclusive agency agreement with a licensed estate agent, a licensee should not solicit any instruction from a vendor for the property concerned.
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Question 22 of 30
22. Question
What should be observed by a licensed estate agent in relation to advertisements for any property?
Correct
In relation to any advertisements for a property, a licensed estate agent should get written consent before releasing any forms of advertisements. In addition, it should only include information instructed by the vendor. If the property is no longer available, it should be removed as soon as possible.
Incorrect
In relation to any advertisements for a property, a licensed estate agent should get written consent before releasing any forms of advertisements. In addition, it should only include information instructed by the vendor. If the property is no longer available, it should be removed as soon as possible.
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Question 23 of 30
23. Question
Which of the following events that a vendor’s consent should be obtained first by a licensee?
Correct
When a purchaser requests a licensee for a chance to inspect and view a property, a licensee should obtain first the vendor’s consent before arranging the inspection and viewing.
Incorrect
When a purchaser requests a licensee for a chance to inspect and view a property, a licensee should obtain first the vendor’s consent before arranging the inspection and viewing.
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Question 24 of 30
24. Question
What should a licensee prepare before the signing of the sale or purchase or lease or a property?
Correct
A licensee should prepare a written inventory that will state the details of what is to be included in the sale or purchase or lease of property. The authority to sell of the vendor and providing his license identification should have been done at the beginning or before accepting the appointment to act for the vendor.
Incorrect
A licensee should prepare a written inventory that will state the details of what is to be included in the sale or purchase or lease of property. The authority to sell of the vendor and providing his license identification should have been done at the beginning or before accepting the appointment to act for the vendor.
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Question 25 of 30
25. Question
Which of the statements is expected to be done by a licensee in relation to offers received for a property?
Correct
When a licensee receives offers for a property, the licensee is required to disclose all of the offers received. While presenting, the licensee must make sure that it is done in an objective and fair manner.
Incorrect
When a licensee receives offers for a property, the licensee is required to disclose all of the offers received. While presenting, the licensee must make sure that it is done in an objective and fair manner.
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Question 26 of 30
26. Question
If a licensed estate agent receives commission paid by the client, what should a licensed estate agent do?
Correct
A written receipt should be issued immediately to the client by a licensed estate agent upon the acceptance of any commission paid by the client.
Incorrect
A written receipt should be issued immediately to the client by a licensed estate agent upon the acceptance of any commission paid by the client.
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Question 27 of 30
27. Question
Who are authorized to inspect the records that are kept by a licensed estate agents in relation to estate agency work?
Correct
The records that are maintained by a licensed estate agent may be inspected by EAA officers who are given written authorization to do so.
Incorrect
The records that are maintained by a licensed estate agent may be inspected by EAA officers who are given written authorization to do so.
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Question 28 of 30
28. Question
During a financial year, the licensed estate agent did not receive any money from clients or on behalf of clients. What could be a possible outcome of such a situation?
Correct
When a licensed estate agent has not received any money from the client or held money on behalf of its client within a financial year, the EAA may require the license estate agent to submit a statutory declaration within the specified period.
Incorrect
When a licensed estate agent has not received any money from the client or held money on behalf of its client within a financial year, the EAA may require the license estate agent to submit a statutory declaration within the specified period.
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Question 29 of 30
29. Question
What should a licensed estate agent do to ensure that his employees or anybody under his control comply with the EAO and its subsidiary legislation?
Correct
A licensed estate agent should ensure that his employees or anybody under his control comply with the EAO and its subsidiary legislation by establishing proper procedures or systems for supervision and management.
Incorrect
A licensed estate agent should ensure that his employees or anybody under his control comply with the EAO and its subsidiary legislation by establishing proper procedures or systems for supervision and management.
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Question 30 of 30
30. Question
Which is true for a holder of an estate agent’s license?
Correct
A holder of an estate agent’s license can apply for the grant of a salesperson’s license without the need for any criteria such as completing of any examinations.
Incorrect
A holder of an estate agent’s license can apply for the grant of a salesperson’s license without the need for any criteria such as completing of any examinations.